How can I contact you?
You'll find a variety of options on how to get in touch with our friendly team below.
Help Centre
We know that you may have some questions before or after purchasing a Merlin Pass so we’ve developed our Help Centre. Simply use the search bar at the top of the page to find the answers to our most frequently asked questions.
Live Chat
If you need assistance via our Chat team will be available 9am - 4.30pm Monday - Friday, 10am - 3pm on Saturdays, closed on Sundays. You’ll see the Live Chat option available on the corner of the page
Call Us
You can call us on 01372 751411 (local rate number) from 9am - 4.30pm Monday - Friday or 10am - 3pm on Saturdays, we're closed on Sundays.
Feedback on a visit, or experience
If you would like to feedback on a visit to an attraction or any part of your Merlin Pass experience, please click here to complete our Guest Feedback Form.
