Important Information
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Passholder Help
Visit our Help Centre, find out about Passholder accessibility, visit the Membership Portal and get in touch with our friendly team.
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Frequently Asked Questions
See the answers to our latest frequently asked questions about Merlin Annual Passes, Memberships and our attractions.
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Terms & Conditions
View Terms & Conditions for Annual Passes, Memberships and Competitions, plus find out the restriction dates for your pass.
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COVID-19 Information
Find out about the latest updates on how your Pass or Membership and our attractions are affected by COVID-19.
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