Competition Terms & Conditions | Merlin Annual Pass

Merlin Annual Pass x Warwick Castle Christmas Shortbreak Competition 2024

The competition runs: 12th November to 14th November 23:59 GMT.
To enter you must follow Merlin Annual Pass on Facebook and post your favourite Warwick Castle Christmas photo in the comments of the competition post.
Prize includes 1x night overnight stay for 2 adults and 2 children, in the Warwick Castle hotel, inclusive of the ‘Santa Sleepover’ experience on 23/11/2024. Prize includes Castle Entry, Light Trail and Ice Skating tickets for 2 adults and 2 children.
Entrants must be aged 18 or over.
Entry to the competition is restricted to one entry per person. Entrants must be Merlin Annual Passholders, proof of valid pass may be required.
Multiple entries will not be counted.
Automated entries, bulk entries or third party entries will be disqualified.
Competitions are open to UK residents only.
Employees of Warwick Castle or any associated company are not eligible to enter.
Prizes can only be sent to a valid UK address.
Winners will be chosen at random from all valid entries.
Winners will be contacted via @merlinannualpass only in relation to the competition, and required to share email for further information.
Winners may be requested to take part in promotional activity and Merlin Entertainments reserve the right to use the names of winners in any publicity.
Prizes are non transferable and there is no cash alternative.
The Judges decision is final and no correspondence will be entered in to.
warwick-castle.com is compliant with the data protection act. Our policy is such that we will not pass on your details to any third party without your prior consent.
In the event that any winner refuses acceptance of the prize or, for whatever reason, cannot accept the prize, or if the Promoter is unable to make contact within any winner within 7 days of the draw date, the Promoter reserves the right to re-draw the prize and award it to an alternative winner.
The prize can only be used as stipulated, are not transferable to another individual and cannot be exchanged for cash or used in any other way. Sale of the prize for profit is prohibited. The prize cannot be used in conjunction with any other offer or ticket. The prize must be taken as a complete package. Any purported or attempted transfer or sale of or other misuse of the day entry tickets will render them automatically void.
The winner and their companions are responsible for any expenses and arrangements not specifically included in the prize, including any necessary travel arrangements within the UK, facilities at the attractions, spending money, telephone calls, personal items, merchandise and souvenirs, incidental costs, any additional hotel rooms, all alcoholic drinks, meals or refreshments, or taxes or expenses which may be incurred by the winners in claiming the prizes.
Prizes are subject to availability and subject to Warwick Castle’s terms and conditions.
In the event of circumstances outside its reasonable control, Warwick Castle reserves the right to amend or alter the terms of the prizes at any time but will always endeavour to minimise the effect on participants to avoid undue disappointment.
In the event of a prize being unavailable, Warwick Castle reserves the right to offer an alternative prize of equal or greater value. Tickets will be dated.
Size, height, weight, age restrictions and medical warnings apply to certain shows and attractions. Warwick Castle reserves the right to refuse entry and to close and/or alter all or any part of the facilities including closure of shows and/or attractions and removal of figures for technical, operational, health and safety or other reasons including overcapacity..
It is the responsibility of the prize winner to supply the correct personal information and the correct postal address. The Promoter will not be liable for non-delivery of prizes caused by the provision of wrong information, postal disputes or other causes beyond its control.
By taking part in the promotion, entrants agree to be bound by these terms and conditions. Any breach of these terms and conditions by any winner may result in forfeiture of their prize.
This promotion and these terms and conditions are governed by English law and subject to the exclusive jurisdiction of the English courts.

Christmas Charity Raffle - For Merlin's Magic Wand

The raffle will run from 12pm on 1st December 2023, until 17th December 2023 (23:59 GMT.)
The prizes (including 4 x Merlin Gold Pass renewals* See terms and conditions:(https://www.merlinannualpass.co.uk/important-information/terms-conditions/annual-passes/,) this prize is non-transferable and must be claimed within one year of winner announcement. This prize will only give Gold Passes and cannot be upgraded.)1 x Adrenaline Fastrack package for 4 at THORPE PARK, pop badges, Giraffe feed for 4 people at Chessington World of Adventures Resort, this does not include day tickets so you must pre-book. Behinds the scenes tour at SEA LIFE Birmingham, and a London Dungeons escape room experience) will be redeemable only when the activities are available and there may be restrictions.
The purchasing of a raffle ticket will give you one entry into the raffle. You may purchase as many raffle tickets as you like, with each raffle ticket giving you another entry. You must be a current Merlin Annual Passholder to enter. The prizes above are all non-refundable and Prizes are subject to availability and to the individual attraction's terms and conditions.
The Promoter of this competition is Merlin Attractions Operations LTD a global entertainments company, with its principal office at: Link House, 25 West St, Poole BH15 1LD.
Winning Entrants will be chosen by Merlin Annual Pass at random by a verifiable computerised system producing random results from entries received in accordance with these terms and conditions, within 7 working days of the Closing Date. Merlin Annual Pass's choice of winning entrant is final. No correspondence will be entered into and no process of appeal is available to Entrants.
Only the Winning Entrants will be contacted. The Promoter reserves the right to redistribute the prize if a Winning Entrant does not reply by 11.00 am GMT on the third working day after the day on which they are notified.
Merlin Annual Pass reserves the right to check the validity of any entry. Entries failing to comply with these rules will not be accepted.
The winner will be notified via the email provided when purchasing a raffle ticket. We will retain your personal data for as long as is reasonably necessary for the purposes of contacting the winners. Once prizes have been redeemed data will be deleted.
This competition is open to UK resident individuals aged 18 years or older at the time of entering the competition. .
Employees of the Merlin Entertainments Group are not eligible to win this competition.
Details of Merlin Annual Pass’s privacy policy can be found at the following link: https://www.merlinannualpass.co.uk/information/privacy-policy. This sets out how the Promoter will use the personal data it collects during the competition.
Merlin Annual Pass and Merlin Attractions Operations Limited takes no responsibility for any costs, expenses, loss or damage suffered by the Winning Entrant arising out of the use of the prize, except where it is caused by the negligence of the Promoter or that of its employees. Your statutory rights are not affected.
Entry implies acceptance of these rules.
These terms and conditions shall be governed by English law and the courts of England and Wales shall have exclusive jurisdiction to settle any disputes arising under these terms and conditions.
Merlin Annual Pass and Merlin Attractions Operations Ltdreserves the right to hold void, suspend, cancel or amend this competition where it becomes necessary to do so. No responsibility can be accepted for entries or claims that are not submitted on time or in full, lost, mislaid, damaged, or delayed via e-mail/phone, regardless of cause, including, but not limited to, equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind, or corrupted webpages.
In the event of circumstances outside its reasonable control, the Promoter reserves the right to void, suspend or cancel the Competition where it becomes necessary to do so, or amend or alter the terms of the promotion at any time, but will always endeavour to minimise the effect on participants to avoid undue disappointment.
In the event of a discrepancy between these standard terms and conditions and the details in the promotional material, these terms shall prevail.
If any provision of these Terms and Conditions (or any part thereof) is held to be invalid or unenforceable, all remaining provisions (or part thereof) will remain in full force and effect.

As an alternative to purchasing tickets to enter, you can enter the draw free of charge by posting your entry to:Merlin's Magic Wand, Link House, 25 West Street, Poole, Dorset, United Kingdom.

Please include your name, contact phone number, email address, Pass Number and reference: “MAP CHARITY RAFFLE”

Postal Entries must be received before Monday 11th December 2023 to be included in the draw. One entry will be allocated to each postal entry entrant.

Sky Candy Emporium

The prize: x4 tickets to the Sky Candy Emporium experience at the lastminute.com London Eye.
The prize must be redeemed between Sunday 3rd and Sunday 10th December, running dates for the Sky Candy Emporium. No alternative date or prize will be offered. If winner unable to attend on running dates, a new winner will be chosen.
Children are allowed on the experience accompanied by Adult + 18.
We operate Challenge 25 therefore proof of age for the consumption of alcohol must be presented upon request by each guest. Guests are not permitted to bring their own alcohol.
This competition is open to UK resident individuals aged 18 years or older.
The prize is non-refundable and non-transferable. Tickets cannot be exchanged for any other experience or for monetary value.
London Eye T&Cs can be found here: https://www.londoneye.com/security-privacy/terms-conditions/
The Promoter of this competition is Merlin Entertainments Limited, a global entertainments company, with its principal office at: Link House, 25 West St, Poole BH15 1LD
Employees of Merlin Entertainments and their family members are not eligible to win this competition.
No purchase is necessary to enter the competition.
The Promoter takes no responsibility for any costs, expenses, loss or damage suffered by the Winning Entrant arising out of the use of the prize, except where it is caused by the negligence of the Promoter or that of its employees. Your statutory rights are not affected.
The prize is as above. No cash alternative to the prizes is offered. The Promoter reserves the right to change the prizes for a prize of equal or higher value in the event of unforeseen circumstances, or if the prize offered is inappropriate due to the age of the Winning Entrant.
Entry implies acceptance of these rules.
These terms and conditions shall be governed by English law and the courts of England and Wales shall have exclusive jurisdiction to settle any disputes arising under these terms and conditions.
The Promoter reserves the right to hold void, suspend, cancel or amend this competition where it becomes necessary to do so.

Loyalty Day Competition 2023

The competition will be live on Facebook and Twitter from 12pm – 23:59 GMT on the 1^st of May 2023. Entrants must be 18+ years old and they must have a valid Annual Pass. When redeeming a prize for more than one, all other individuals must also hold valid Merlin Passes.
Entrants cannot win more than one prize. The prizes cannot be exchanged or sold.
Some prizes (London Eye Champagne Flight for 2, Breakfast with the Seals experience, and LEGO VP Build Workshop) require 7 days notice before booking.
Prize cannot be exchanged for any other event or for any monetary value.
The Promoter of this competition is Merlin Entertainments Limited, a global entertainments company, with its principal office at: Link House, 25 West St, Poole BH15 1LD
Winning Entrants will be chosen by the Promoter at random from valid entries submitted. The Promoter’s choice of winning entrant is final. No correspondence will be entered into and no process of appeal is available to Entrants. Only the Winning Entrant will be contacted. The Promoter reserves the right to redistribute the prize if a Winning Entrant does not reply by 11.00am on the [third] working day after the day on which they are notified.
The Promoter reserves the right to check the validity of any entry. Entries failing to comply with these rules will not be accepted.
The winner will be notified via a direct message to their social media account, and liaison will happen through direct messages.
Employees of Merlin Entertainments and their family members are not eligible to win this competition.
Details of Merlin Annual Pass’s privacy policy can be found at the following link: https://www.merlinannualpass.co.uk/information/privacy-policy. This sets out how the Promoter will use the personal data it collects during the competition.
No purchase is necessary to enter the competition.
The Promoter takes no responsibility for any costs, expenses, loss or damage suffered by the Winning Entrant arising out of the use of the prize, except where it is caused by the negligence of the Promoter or that of its employees. Your statutory rights are not affected.
The prize is non-refundable.
Entry implies acceptance of these rules.
These terms and conditions shall be governed by English law and the courts of England and Wales shall have exclusive jurisdiction to settle any disputes arising under these terms and conditions.
The Promoter reserves the right to hold void, suspend, cancel or amend this competition where it becomes necessary to do so.

Prize Redemption: Winners will be contacted via social and announced on social media.

Zoo lovers Competition

Terms & Conditions

The competition will be live from Zoo Lovers Day on Saturday 8^th of April 2023 to 26^th April 2023. Entrants must upload their video entry through the upload form and agree to terms and conditions. They must agree for the video to be used on Merlin Annual Pass social media. The prizes on offer are:

> Giraffe Feed
> Skunk Walk

You may only have one entry per child, and all entrants must be Merlin Annual Passholders. Prizes must be used by September 2023 and they cannot be resold or exchanged.

Warwick Castle Legend of Trebuchet Preview Competition

Terms & Conditions

This competition is only open to Merlin Annual Passholders, and the prize cannot be exchanged.
The competition is open until 17/03/2023.
Winners will be asked to provide their Passes on entry to the event.
The event start time is 4pm and if you’d like to visit Warwick Castle beforehand you must pre-book as normal.
The winners will be chosen at random pending the number of tickets needed vs the amount available to give away.
Maximum of 6 tickets are available per family.

Mother’s Day Competition 2023

By entering the competition, you agree that your photo may be used in a collage for a one-time only social media post to celebrate Mother’s Day 2023. This collage will be posted to Facebook, Instagram, and Twitter. Your photo will not be used for any other / separate purpose. This competition is for Merlin Annual Passholders only and you will be asked to provide your Pass Number to receive the prize.
Two winners will be chosen, and the prizes will be assigned at random and are non-transferable.
The competition will run from Friday 10^th March 12pm to Wednesday 15^th March at 12pm.

Warwick Castle Festival of Archery Prize

Competition time and date: The competition will be live from Sunday 12^th February at 1pm and will close 16:00pm on Wednesday 15^th February.

The prizes/winners: 2 winners (4 tickets per winner)

How to Enter: To enter simply head to our Facebook post and post a photo of you at Warwick Castle describing your favourite memory.

Prize Redemption: Winners will be contacted via email and announced on social media channels.

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Prize Details:

4 x Entry tickets to Warwick Castle during Feb HT

Private archery experience for up to the 4 guests – learn about the longbow, learn to shoot like a real archer and finally put your skills to the test as you compete against each other to determine the ultimate champion.

Festival of Archery Prize:

This prize entitles the holder to Warwick Castle admission tickets and a private archery experience for up to 4 guests. This prize is valid between 13^th – 26^th February 2023, is subject to availability and can be withdrawn at any time. Minimum age requirement for the archery experience is 12 years old, if any members of the party are under the age of 12, the experience will be adapted to be suitable for their age. Please note, the private archery experience will take place once the castle has closed to the public at 4pm, the experience will last for approximately one hour. This prize does not include secondary attractions (such as The Castle Dungeon, Ice Rink or Light Trail) and cannot be redeemed against charges or fees (including, but not limited to; car parking, accommodation, food and drink or retail items). It does not include entry to special events (such as Dragon Slayer, Luna Cinema, The Castle After Dark or The Open Arms). This prize cannot be used in conjunction with any other offer and has no cash equivalent. Sale is strictly prohibited. For full terms and conditions, visit www.warwick-castle.com/security-privacy/terms-conditions/

Merlin Annual Pass Terms & Conditions: 

Entrants can only enter once. 
Entrants must hold a valid Merlin Annual Pass and will be asked to provide their pass number before being declared the winner.
Discovery Passholders not included.
All other individuals must also hold valid Merlin Passes.
Entrants must be 18+
Prize cannot be exchanged for any other event or for any monetary value.