Accessibility

Ride Access Pass Application

We offer a Ride Access Pass, which is a virtual queuing system designed to make reasonable adjustments to assist guests who have a physical disability or medical condition that prevents them standing for extended periods of time, permanently non-ambulant guests and guests who do not understand the concept of queuing.
Please refer to the Accessibility Guide for any mobility requirements. Please note this question is in support with the correct documentation required for the application.

Accepted Documentation

Please refer here for a list of accepted documentation. If you would like to attach more than one document, please select all documents at once before confirming 

Please note: If the Ride Pass application is for a child that does not have photo ID, please provide documentation stating their full name and date of birth. 

Any documentation we believe to be fraudulent will be passed on to the relevant authorities, and your application will not be processed any further. 

Terms & Conditions

By ticking the box below, I confirm that: 
 
(a) I explicitly consent to; and 
(b) either the child is under the age of 13 or, where any child is 13 years of age or older, I have obtained (and will produce on request by Merlin) from the child, over the age of 13, to whom the application relates; and 
(c) the adult who I am carrying out the application on behalf of, explicitly consents to the following: 
 
1. Merlin needs to collect personal information that relates to yours, the child’s or other adult’s disability. The information that Merlin will to need collect is called special categories of personal data and will include the following: 
(d) A current and valid Access Card including the queueing logo on it 
(e) a photocopy of your blue badge, or the individual you are applying for 
(f) a letter from the Department of Work and Pensions (DWP) , Disability Living Allowance (DLA), or Personal Independence Payment (PIP) stating that you are entitled to a higher rate or enhanced rate mobility allowance or the individual your applying for 
 
2. Merlin needs the special categories of data listed in 1 above so that it can ensure that yourself, or the individual you are applying for qualifies for an application for a disabled registration ID card 
 
3. Merlin will not share these special categories of personal data with any person other than its supplier, Avius who provide Merlin with survey and customer experience management software. Avius will only store the special categories of personal data for Merlin to use to in its assessment of your application. 
Merlin will destroy the special categories of personal data (this includes the special categories of personal data stored by Avius) that you have given it 4 weeks from receiving the special categories of personal data. 
 
4. I understand that I have the right to withdraw this consent at any stage during the application process by contacting Merlin, however that the withdrawal of consent will prevent Merlin from processing this application.

Health